Closing Date: 14/06/2026

Role & Department Overview

The Students’ Union Events Team is responsible for planning and delivering a diverse programme of events that support student engagement, community, and belonging. Working closely with student groups, university departments, external partners, and internal SU services, the team delivers everything from Welcome Week and major annual events to society showcases, campaigns, and social activities. The department is collaborative, creative, and student‑focused, with a strong emphasis on providing inclusive, safe, and enjoyable experiences for all students. Events Crew Members are a key part of the team, providing essential operational support and helping bring events to life.

Preferred Start Date: 14th September 2026

Expected End Date: 31st July 2027

Interview Date: 16th June 2026

Working Pattern: 4 Hours per week

Location: On the Lancaster University Campus

Job Description

The LUSU Crew Events Team Member plays a key role in the planning, promotion, and delivery of events and activities on campus. This position offers an opportunity to develop leadership, event management, and teamwork skills while enhancing the student experience for the broader campus community.

Event Delivery

•  Set up event spaces including furniture, equipment, signage, and staging.

• Support live events by assisting with crowd flow, queue management, and attendee guidance.

• Provide friendly customer service to students, staff, visitors, and suppliers.

• Assist with de‑rigs ensuring spaces are returned to their original condition.

• Monitor event areas to maintain safety, accessibility, and a positive atmosphere.

Health, Safety & Compliance

• Follow safe working practices when moving equipment or working in busy environments.
  

• Identify and report hazards to supervisors promptly.
  

• Support crowd management during peak times or high‑footfall events.
  

• Assist with emergency procedures when required, following staff direction.
  

Teamwork & Communication

• Work collaboratively with other Crew Members, student groups, and SU staff.
  

• Take instruction from senior staff and communicate clearly during set‑ups and live events.
  

• Represent the Students’ Union professionally and positively at all times.
  

Operational Support

• Assist with equipment handling including AV, lighting, and staging (training provided).

•  Support event logistics such as deliveries, supplier coordination, and room checks.
  

• Contribute ideas to improve event delivery and student experience.

Person Specification

Essential Criteria

• Availability - Must be available to work in the academic year 2026/27

• Communication skills — Able to communicate clearly and confidently with students, staff, suppliers, and event attendees.

• Teamwork — Works effectively as part of a team, supporting others during busy or high‑pressure periods.

• Reliability and punctuality — Consistently arrives on time, completes tasks as instructed, and follows agreed schedules.

• Customer service — Friendly, approachable, and able to provide a positive experience for attendees.

• Physical capability — Able to carry equipment, move furniture, and assist with event set‑ups and de‑rigs safely.

• Problem‑solving — Able to stay calm and think clearly when unexpected issues arise.

• Following instructions — Able to take direction from supervisors and work independently when required.

• Awareness of health & safety — Understands the importance of safe working practices, crowd flow, and hazard awareness.

• Flexibility — Willing to work evenings, weekends, and variable hours depending on event schedules.

• Professionalism — Represents the Students’ Union positively and treats all students and colleagues with respect.

Desirable Criteria

• Experience in events — Previous involvement in events, hospitality, customer service, or student activities.

• Technical skills — Basic understanding of AV equipment, lighting, sound desks, or staging.

• First aid awareness — Basic first aid knowledge or willingness to undertake training.

• Crowd management awareness — Understanding of queueing systems, entry/exit flow, and managing busy spaces.

• Initiative — Spots issues early and takes appropriate action without always needing direction.

• Knowledge of the Students’ Union — Understanding of SU services, student groups, and campus culture.

• Creative input — Ability to contribute ideas to improve events, engagement, or atmosphere.

• Leadership potential — Ability to support newer crew members or take responsibility for small tasks.

Working in this role will help develop the following skills and experience:

• Analysing

• Collaboration

• Multi-tasking

• Creativity

• Decisiveness

• Flexibility

• Integrity

• Organisation

• Perseverance

• Problem solving

• Resilience

• Self-motivation

• Teamwork

• Time Management

• Verbal communication

You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Closing Date: 21/06/2026

Role & Department Overview

The Events Crew Supervisor is a key leadership role within the Students’ Union’s Events Team, supporting the delivery of a wide range of events that help build community, belonging, and engagement across campus. The Events Team delivers everything from Welcome Week and Freshers' Fair to society showcases, campaigns, workshops, and social activities, working closely with student groups, university departments, and external partners.

As a Supervisor, you’ll lead Events Crew Members during set‑ups, live events, and de‑rigs, ensuring operations run smoothly, safely, and to a high standard. You’ll act as a main point of contact during events, helping to solve problems quickly, maintain a positive atmosphere, and provide excellent customer service to students, staff, and visitors.

A key part of the role is managing event support requests — responding to queries from student groups, staff, and partners, coordinating the right support, and ensuring requests are completed efficiently and professionally. This includes everything from technical assistance to equipment needs, and general event troubleshooting.

We are recruiting three Supervisors, including one Technical Supervisor who will take a lead on sound, lighting, and AV support. This role is ideal for someone who enjoys hands‑on work, thrives in a fast‑paced environment, and wants to help create memorable, inclusive experiences for students.

Preferred Start Date: 14th September 2026

Expected End Date: 31st July 2027

Interview Date: 23rd June 2026

Working Pattern: 3 Hours per week

Location: On the Lancaster University Campus

Job Description

Event Leadership

• Supervise Events Crew Members during set‑ups, live events, and de‑rigs.

• Allocate tasks and brief Crew to ensure efficient and safe working practices.

• Act as the main point of contact for Crew, SU staff and student groups during events.

• Support crowd flow and attendee experience throughout events.

• Ensure event spaces are prepared to a high standard.

Operational Delivery

• Lead event set‑ups including furniture, equipment, signage, and staging.

• Oversee live event operations and respond quickly to issues.

• Support de‑rigs ensuring spaces are returned to their original setup.

• Maintain accurate communication with the Events Team before, during, and after events.

Event Support Requests

• Monitor and respond to incoming event support requests from student groups, staff, and external companies.

• Assess requirements and allocate appropriate Crew or technical support.

• Ensure requests are completed efficiently, safely, and to a high standard.

• Escalate complex issues to the Events Manager when needed.

Technical Supervisor (1 post) — Additional Responsibilities

• Operate sound and lighting equipment for events and performances.

• Set up and troubleshoot AV equipment including microphones, speakers, and mixers.

• Advise on technical requirements for student groups and SU events.

• Maintain, store, and check equipment ensuring safe and reliable use.

• Train Crew Members in basic AV and technical tasks.

Person Specification

Essential

• Strong communication skills

• Experience in events, hospitality, or customer‑facing roles

• Ability to lead a team and give clear instructions

• Reliability and professionalism

• Calm under pressure with strong problem‑solving skills

• Basic health & safety awareness

• Flexibility to work evenings, weekends, and variable hours

Desirable

• Experience supervising others

• Technical/AV skills (essential for the Technical Supervisor role)

• First aid awareness

• Crowd management experience

• Knowledge of the Students’ Union

• Ability to train or mentor new crew

Working in this role will help develop the following skills and experience:

• Analysing

• Creativity

• Curiosity

• Decisiveness

• Flexibility

•  Integrity

• Knowledge Sharing

• Multi-tasking

• Organisation

• Persuasion

• Planning and organising

• Problem solving

• Research

• Self-motivation

• Teamwork

• Time Management

• Verbal communication

You are required to submit a cover letter to support your application. Applications without a cover letter will not be considered.

Please note: Unless specified otherwise in the advert wording, this role is only open to individuals living in the UK.

Under the terms of this work, we endeavour to provide the advertised number of hours however, hours are not guaranteed and that work may cease if there is a fall in demand. 

Adverts that display a closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.